Consumer Information

All of the important, need-to-know information for our students/customers.

Financial Aid Consumer Information

Students must complete the Free Application for Federal Student Aid (FAFSA) each year to apply for federal student aid and state grants. Students may need to complete a renewal FAFSA for future payment periods that were not covered by the original application. Students must maintain satisfactory academic progress to remain eligible for federal and state student aid.

Students receiving federal student aid should review the Satisfactory Academic Progress policies.

Many students who apply for financial aid may be required to complete a Verification process to confirm FAFSA information. If your file is selected for verification, you will need to provide additional documentation. The Financial Aid Office will notify you in writing which documents and information you must provide. You must complete all documentation before receiving any disbursements. The Financial Aid Office might be able to make retroactive disbursements for payment periods already completed in some cases, but this is not guaranteed. You are required to submit a valid ISIR while you are in school and must complete verification within 90 days of leaving school or September 1 of the following award year, whichever comes first. If you do not complete verification, you forfeit financial aid for the award year.

Once the Financial Aid Office has received all required paperwork to determine eligibility, we will provide you with an Award Offer, which will show how much you are eligible to receive. It will also tell you the period of time that each disbursement will cover, also known as a payment period. The payment period is an estimate of how long it will take you to complete the clock hours that each disbursement covers. Please note that you must complete all required seat hours and coursework associated with the hours for each payment period before you move on to the next payment period. If you do not complete all the clock hours in the payment period, you may have to repay some of your financial aid.

You can make corrections to your FAFSA at If you update your FAFSA, please know that this may change your eligibility for financial aid. The Financial Aid Office will notify you in writing within 30 days if your award amounts change.

All disbursements and refunds are made at the cashier’s office. Most disbursements are applied to your student account within the first two weeks of each payment period. Any school costs related to the payment period will be deducted from the financial aid disbursement. If you have a remaining credit balance once all school costs have been deducted, the cashier will provide you with a refund check for the credit balance within 14 days after the disbursement was applied to your account. The cashier will notify you when the refund check is available. Please keep your contact information (mailing address, email, and phone number) current.

Confirmed financial aid applicants may qualify for tuition and book deferrals, which must be deferred before the financial aid credit refund is made to the student. This allows students who have not received their Pell disbursements to purchase required books from the campus bookstore within seven days of their payment period beginning. Students are encouraged to check with their instructor for a complete and current list of required books and supplies. Many textbooks and supplies are provided in the classroom. While most books are available in the campus bookstore, many students like to shop around for the best price on textbooks. Books may often be purchased for less money from another retailer.

Please note that Francis Tuttle no longer participates in the student loan program. Because we have kept tuition costs low and many students receive other types of financial aid, most students do not need to borrow loans to cover their direct school expenses. If you borrowed student loans in the past, please review the terms of your loan and information on loan counseling. It is very important that you repay your student loans. If you stop making payments and don’t get a deferment or forbearance, loans could go into default, which has serious consequences. 

More information on loan repayments, deferments, forbearance, and default.

Please note that Francis Tuttle Technology Center does not participate in the Direct Loan, Direct Parent PLUS Loan, or alternative student loan programs. At Francis Tuttle, we believe in holding the highest ethical standards possible. The following code of conduct applies to all officers, employees, and agents of the institution.

We do not participate in revenue-sharing arrangements with any lender.

We do not steer borrowers to particular lenders or delay loan certifications for any lender, not on our preferred lender list.

We do not offer funds for private loans to students in exchange for providing concessions or promises to the lender for a specific number of Federal Student Aid loans, a specified loan volume, or a preferred lender arrangement.

Employees of the Financial Aid Office will not accept gifts from lenders, guaranty agencies, or loan servicers.

We do not accept compensation for any consulting arrangement or contract to provide services to or on behalf of a lender relating to education loans, nor do we accept compensation for service on an advisory board, commission, or group established by lenders or guarantors, except for reimbursement for reasonable expenses.

We will neither request nor accept from any lender any assistance with call center staffing or financial aid office staffing, except that a lender may provide professional development training educational counseling materials (as long as the materials identify the lender that assisted in preparing the materials), or staffing services on a short-term, nonrecurring basis during emergencies or disasters.

See information on how withdrawing from your academic program Opens in new windowwill impact your Federal Student Aid.

HEOA Consumer Information